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ServiceNow: Data Integrity Guide for GxP Compliance - Tables

ServiceNow: Data Integrity Guide for GxP Compliance - Tables

This post provides a framework for configuring the ServiceNow Platform Tables to meet today's data integrity standards in order to comply with 21 CFR Part 11 and other predicate GxP regulations.  I will attempt to cover:

  1. How to leverage in-built ServiceNow features to ensure Tables are configured for GxP Compliance?

  2. How to design the configuration qualification (CQ) tests?

  3. How to ensure "validated status" (VS) on a ongoing basis?

Continuous Validation for ServiceNow - HOW IS IT DONE?

Continuous Validation for ServiceNow - HOW IS IT DONE?

What are the key steps involved in continuously validating a ServiceNow App?

One has to bear in mind that the underlying IaaS and PaaS infrastructure is constantly changing. In fact, the Cloud App itself is continuously changing. In the new cloud world, it does not make any value-sense to pin to an "ancient" version.  Thus this Continuous Validation Framework is designed to mitigate these risks and ensure that your ServiceNow app is maintained in a validated state.